Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.
Meet Alicia who runs the check-in desk.
We spend time greeting you, our patients, verifying insurances over the phone to make sure each patient is best prepared before coming in, and assisting those patients who first arrive at our practice, such as where to go, who to see, and what’s new.
Teresha sets up appointments.
They’re the ones who answer the phone line to help you set up your eye exam, directions to the office, and just about anything you need.
Ida runs the checkout.
We know that once your exam is over, you have places to go, so we have a team dedicated for just that.
Meet Penelope, Crystal, and Kristi!
Our opticians are trained in eyewear care. If they aren’t helping someone buying a new pair, they’ll often be fixing an old one.
We know that eyeglasses are an important asset to your life, and we want to ensure you are happy with your vision at all times.
Meet Our Technicians
With 4 doctors, we have a full team of assistants and technicians. They make sure your visit with our eye doctors go quickly, smoothly, and with excellence.Ruth, Dr Cook’s Technician Missy Dr. Grigsby’s Technician Yolisma, LASIK Technician Sam, Contact Lens Technician Clarissa Dr. Sheets’ Assistant Jamie Clinical Team Leader Megan Dr. Pawloski’s Assistant Brittany S Eye Care Technician Tessa Eye LASIK Midland Coordinator